From Ideas to Impact: How the Triple Helix Drives Marketing Innovation in IT in Tanzania

  IJRES-book-cover  International Journal of Recent Engineering Science (IJRES)          
  
© 2024 by IJRES Journal
Volume-11 Issue-6
Year of Publication : 2024
Authors : Lusekelo Kibona
DOI : 10.14445/23497157/IJRES-V11I6P111

How to Cite?

Lusekelo Kibona, "From Ideas to Impact: How the Triple Helix Drives Marketing Innovation in IT in Tanzania," International Journal of Recent Engineering Science, vol. 11, no. 6, pp. 122-141, 2024. Crossref, https://doi.org/10.14445/23497157/IJRES-V11I6P111

Abstract
The study examined how collaboration between universities, industries, and government (the Triple Helix model) fosters marketing innovations in the Information Technology (IT) sector. Utilizing a sample size of 540 respondents from various sectors, the research explored key indicators such as collaboration dynamics, innovation output, knowledge transfer, and the impact of these innovations on marketing performance. The findings revealed that strong partnerships led to significant improvements in competitive advantage, market reach, and sales growth, while challenges in implementation and government support were noted as limiting factors. The study concluded that the success of marketing innovations through the Triple Helix model depends on effective collaboration, tailored knowledge transfer, and strategic implementation. Recommendations include enhancing collaborative networks, improving knowledge transfer, and ensuring government policies facilitate innovation adoption. This research highlights the potential of the Triple Helix model to drive long-term growth and competitiveness in the IT marketing landscape.

Keywords
Triple helix model, Marketing innovation, Information Technology (IT) Sector, Collaboration dynamics, Knowledge transfer, Competitive advantage, University-industry-government partnerships, Innovation output, Market reach, Customer engagement.

Reference
[1] Elie Ofek, and Olivier Toubia, “Marketing and Innovation Management: An Integrated Perspective,” Foundations and Trends in Marketing, vol. 4, no. 2, pp. 77-128, 2010.
[CrossRef] [Google Scholar] [Publisher Link]
[2] Aditya Halim Perdana Kusuma Putra, Kevin M. Rivera, and Andika Pramukti, “Optimizing Marketing Management Strategies Through IT Innovation: Big Data Integration for Better Consumer Understanding,” Golden Ratio of Mapping Idea and Literature Format, vol. 3, no. 1, pp. 71-91, 2023.
[CrossRef] [Google Scholar] [Publisher Link]
[3] Richard Adams, “Sustainability‐Oriented Innovation: A Systematic Review,” International Journal of Management Reviews, vol. 18, no. 2, pp. 180-205, 2016.
[CrossRef] [Google Scholar] [Publisher Link]
[4] Kantilal Nanaso Tamhane, “Digital Revolution in Marketing,” Disruptive Business Environment, 2023.
[Google Scholar] [Publisher Link]
[5] Richard Allen Senguo, and Nasero Charles Kilango, “Marketing Innovation Strategies for Improving Customer Satisfaction: Vodacom Tanzania,” European Journal of Business and Management, vol. 7, no. 15, pp. 127-131, 2015.
[Google Scholar] [Publisher Link]
[6] Lyata Ndyali, “Adaptation and Barriers of E-Commerce in Tanzania Small and Medium Enterprises,” Developing Country Studies, vol. 3, no. 4, pp. 100-105, 2013.
[Google Scholar] [Publisher Link]
[7] Lyata Ndyali, “Consumer Perception and Attitude on Mobile Phone Market in Tanzania,” Journal of Marketing and Consumer Research, vol. 3, no. 10, pp. 10-17, 2014.
[Google Scholar] [Publisher Link]
[8] Omary Swallehe, “The Determinants of Adoption of Social Media Marketing Among SMEs in Tanzania,” IUP Journal of Marketing Management, vol. 20, no. 1, pp. 7-39, 2021.
[Google Scholar] [Publisher Link]
[9] Henry Etzkowitz et al., “The Triple Helix Model for Innovation: The University-Industry-Government Interaction,” Asia Pacific Tech Monitor, vol. 24, no. 1, pp. 14-23, 2007.
[Google Scholar] [Publisher Link]
[10] Loet Leydesdorf, and Martin Meyer, “The Triple Helix Model and The Knowledge-Based Economy,” Dong is Covered by DA Snow x UE. She Can Learn Ban, vol. 12, no. 1, pp. 11-18, 2008.
[Google Scholar] [Publisher Link]
[11] Yuzhuo Cai, and Henry Etzkowitz, “Theorizing the Triple Helix Model: Past, Present, And Future,” Triple Helix, vol. 7, no. 2-3, pp. 189-226, 2020.
[Google Scholar] [Publisher Link]
[12] Teresa González de la Fe, “Triple Helix Model of Relations Among University, Industry and Governments: A Critical Analysis,” Arbor, vol. 185, no. 738, pp. 739-755, 2009.
[CrossRef] [Google Scholar] [Publisher Link]
[13] Gussai H. Sheikheldin, “Research and Technology Organizations as Super Intermediaries: A Conceptual Framework for Policy and a Case Study from Tanzania,” Frontiers in Research Metrics and Analytics, vol. 6, 2021.
[CrossRef] [Google Scholar] [Publisher Link]
[14] Godfrey G. Moshi, Naisujaki S. Lyimo, and Erick V. Mgaya, “Triple Helix Model for Retrofitting Technical and Vocational Education Training in Transition to Green Economy in Tanzania,” Journal of Research Innovation and Implications in Education, vol. 8, no. 1, pp. 139-150, 2024.
[CrossRef] [Google Scholar] [Publisher Link]
[15] Bobby Swar, and Gohar Feroz Khan, “An Analysis of The Information Technology Outsourcing Domain: A Social Network and Triple Helix Approach,” Journal of the American Society for Information Science and Technology, vol. 64, no. 11, pp. 2366-2378, 2013.
[CrossRef] [Google Scholar] [Publisher Link]
[16] Lochan Kumar Batala et al., “Exploration of National Tourism Development, Innovation and Marketing Policies: A Case Study of Nepal Tourism Constraints,” American Journal of Industrial and Business Management, vol. 9, no. 2, pp. 403-425, 2019.
[CrossRef] [Google Scholar] [Publisher Link]
[17] Frank E. Ferrante et al., “Service-Based Computing Strategy & Planning,” In 2005 IEEE International Conference on Services Computing (SCC'05), vol. 1, 2005.
[CrossRef] [Google Scholar] [Publisher Link]
[18] Enric Serradell-López et al., “Success Factors in IT-Innovative Product Companies: A Conceptual Framework,” Best Practices for the Knowledge Society. Knowledge, Learning, Development and Technology for All, Springer, Berlin, Heidelberg, pp. 366-376, 2009.
[CrossRef] [Google Scholar] [Publisher Link]
[19] Gasper Mpehongwa, “Academia-Industry-Government Linkages in Tanzania: Trends, Challenges and Prospects,” Global Journal of Education Research, vol. 1, no. 1, pp. 084-091, 2013.
[Google Scholar] [Publisher Link]
[20] Edigar Myula Msangawale et al., “Exploring the Challenges Facing the ICT Industry Innovation Processes in Tanzania,” International Journal of ICT Research in Africa and the Middle East (IJICTRAME), vol. 12, no. 1, pp. 1-13, 2023.
[CrossRef] [Google Scholar] [Publisher Link]
[21] Tumsifu Elly, and Hakan Boter, “Increasing the Competitive Strengths of Tanzanian Tourism Firms the Strategic Role of Information Technology,” Business Management Review, vol. 14, no. 1, pp. 41-57, 2016.
[Google Scholar] [Publisher Link]
[22] Fei-yu Chen, Chong Wu, and Wei-ning Yang, “Research on Triple Helix of University-Industry-Government Relations: Empirical Evidence from China,” International Conference on Management Science and Engineering 21th Annual Conference Proceedings, Helsinki, Finland, pp. 213-220, 2014.
[CrossRef] [Google Scholar] [Publisher Link]
[23] Linda Gustavsson, Cali Nuur, and Johan Söderlind, “An Impact Analysis of Regional Industry-University Interactions: The Case of Industrial Phd Schools,” Industry and Higher Education, vol. 30, no. 1, pp. 41-51, 2016.
[CrossRef] [Google Scholar] [Publisher Link]
[24] João Cardim Ferreira Lima et al., “Socioeconomic Impacts of University-Industry Collaborations-A Systematic Review and Conceptual Model,” Journal of Open Innovation: Technology, Market, and Complexity, vol. 7, no. 2, 2021.
[CrossRef] [Google Scholar] [Publisher Link]
[25] Sidney Kawimbe, and Chilinda Muya, “Emerging Role of Universities in Collective Impact Initiatives for Business and Community Benefit: The Tripple Helix Model,” International Journal of Research and Innovation in Social Science, vol. 7, no. 9, pp. 1516-1521, 2023.
[CrossRef] [Google Scholar] [Publisher Link]
[26] Emilio Bellini, Giuseppe Piroli, and Luca Pennacchio, “Collaborative Know-How and Trust in University–Industry Collaborations: Empirical Evidence from ICT Firms,” The Journal of Technology Transfer, vol. 44, no. 6, pp. 1939-1963, 2019.
[CrossRef] [Google Scholar] [Publisher Link]
[27] R. D. Dryden and H. C. M. Erzurumlu, “Innovative University-Industry-Government Collaboration: Six Case Studies from the USA," Industry and Higher Education, vol. 10, no. 6, pp. 365-370, 1996.
[CrossRef] [Google Scholar] [Publisher Link]
[28] Naubahar Sharif, and Hei-Hang Hayes Tang, “New Trends in Innovation Strategy at Chinese Universities in Hong Kong and Shenzhen,” International Journal of Technology Management (IJTM), vol. 65, no. 1-4, pp. 300-318, 2014.
[CrossRef] [Google Scholar] [Publisher Link]
[29] Toke Bjerregaard, “Universities‐Industry Collaboration Strategies: A Micro‐Level Perspective,” European Journal of Innovation Management, vol. 12, no. 2, pp. 161-176, 2009.
[CrossRef] [Google Scholar] [Publisher Link]
[30] Parikshith Reddy Baddam, “Revolutionizing Customer Experience through Innovative Digital Marketing Approaches,” Global Disclosure of Economics and Business, vol. 11, no. 2, pp. 71-86, 2022.
[CrossRef] [Google Scholar] [Publisher Link]
[31] Haneen Allataifeh, and Sedigheh Moghavvemi, “The Individual Dimension of Digital Innovation: The Altered Roles of Innovation Agents and Market Actors,” Sustainability, vol. 13, no. 16, pp. 1-21, 2021.
[CrossRef] [Google Scholar] [Publisher Link]
[32] Kyung Hoon Kim et al., “Digital Service Innovation, Customer Engagement, and Customer Equity in AR Marketing,” Journal of Global Scholars of Marketing Science, vol. 31, no. 3, pp. 453-466, 2021.
[CrossRef] [Google Scholar] [Publisher Link]
[33] Agustinus Suradi et al., “Analysis of Determinant Factors Customer Loyalty Towards Brand in the Telecommunication Industry with The Digitalization Paradigm,” Jurnal Sistim Informasi Dan Teknologi, vol. 6, no. 2, pp. 36-41, 2024.
[CrossRef] [Google Scholar] [Publisher Link]
[34] Haniyeh Mahmoudian, “Ethics and Data Governance in Marketing Analytics and Artificial Intelligence,” Applied Marketing Analytics, vol. 7, no. 1, pp. 17-22, 2021.
[Google Scholar] [Publisher Link]
[35] A. M. Sekerbayeva, and S. S. Tamenova, “The Managerial Challenges and Main Barriers in Universities within the Triple Helix Context,” Farabi Journal of Social Sciences, vol. 7, no. 3, pp. 10-17, 2021.
[CrossRef] [Google Scholar] [Publisher Link]
[36] Steffan James et al., “Introducing Ethical Theory to the Triple Helix Model: Supererogatory Acts in Crisis Innovation,” Technovation, vol. 126, 2023.
[CrossRef] [Google Scholar] [Publisher Link]